Everyone has a story. When was the last time you paid attention….really paid attention…to the people around you, and wondered what their stories are? I think we have all had the experience of being rushed, preoccupied, lost in our own thoughts and worlds as we push through the busy-ness of our day? How many people…
How often does something happen in your practice that frosts your socks and leaves you feeling angry and frustrated, and you carry it around with you the rest of the day, maybe even into the evening? When these incidents involve staff, what do you do about them? Most of what I see and hear from…
Unlock the power of the unfocussed mind. That is the subtitle of Dr. Srini Pillay’s book, Tinker, Dabble, Doodle, Try. And it is what attracted me right away to buy the book. Have you ever experienced difficulty staying focused? Or have you ever been so focused on something that time passes and you suddenly realize…
When communicating with your employees, when is it OK to be blunt and assertive, even though your words might hurt? Usually, our communication takes this tack when we have either left a communication too long, or we have been too soft, too kind, too gentle in past communications. How can we avoid “fierce” conversations? By…
“Being a boss is the part I hate most about my job as a dentist and practice owner!” I wish I had a dollar for every time, as a coach, I have heard that lament from my coachees! You would prefer to be chairside, right? You are most comfortable when you are being a dentist,…
Some years ago, I read an article by Dr. Bruce Glazer in Oral Health magazine titled “Are Entrepreneurism and Dentistry Mutually Exclusive?” Dr. Glazer thought so and I was so incensed by his argument that I emailed him. A very lively and intelligent exchange of emails ensued…..